Returns & Refunds policy

We want you and your pet to love your purchase!

If you are not fully satisfied, we accept returns within 7 days of delivery.

Eligibility for Returns

To be eligible for a return:

• Item must be unused, unworn, and in original condition

• Item must be returned with original packaging

• Proof of purchase is required

Non-Returnable Items

We do not accept returns for:

• Used or worn items

• Items damaged after delivery

• Items without original packaging

Exchanges

We only replace items if they are defective or damaged upon arrival.

If you received a damaged item, please contact us within 48 hours of delivery with photos of the product.

Return Shipping

• Customers are responsible for return shipping costs

• Original shipping fees are non-refundable

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.If approved, your refund will be processed back to your original payment method within 5–7 business days.

Shipping Policy

Orders are processed within 1–3 business days.

Estimated delivery time:

• 3–7 business days (U.S.)

Once your order ships, you will receive a tracking number via email.

Thank You

Thank you for supporting Bad & Boujee Pets. We appreciate you and your furry friend!

We want you and your pet to love your purchase!

If you are not fully satisfied, we accept returns within 7 days of delivery.